outdoorgardens

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Please click here to go to our Delivery Information page.

How soon can you get my order to me?

Delivery

How can I find the size and dimensions of a product?

Is your play equipment suitable for commercial use?

Are the products hard to build and how long does it take to build?

What tools are required?

What do I need to do to prepare my garden?

Is a Safety perimeter recommended for outdoor play equipment?

There are cracks in the wood, is it safe?

There is green staining on some of the wood?

Is the wood treated, do I need to do anything else?

Is the timber treated for Storehaus Sheds?

Are shed panels pre-assembled?

What surface do you suggest a shed is installed on?

Do Storehaus sheds have a floor?

What size timber is used for the framing of Storehaus sheds?

What material are the Storehaus shed windows made from and what do they mean by window units?

Is planning permission required for garden structures?

General info

Does the product have a warranty?

Warranties

Do you offer an assembly installation service at Outdoor Gardens?

How does the Home Installation Service work?

Does your Installation service include fitting Anchors or preparing the ground?

Installation and Assembly

How do I place my order?

What payment methods do you accept?

Do you offer credit or allow payment by instalments?

Do your prices include VAT and what is your procedure for organisations that are exempt from paying VAT?

How will I know if something is out of stock?

Order

What are the delivery charges?

How long will my order take to dispatch?

Can I track my delivery online?

What if I change my mind and wish to cancel an order before its shipped?

What happens if I am not at home?

Can I choose a specific delivery time?

Can I redirect my order to an alternative address?

Do you deliver on weekends?

Do you deliver outside of the UK?

What is your Returns policy?

How can I return my order?

Returns

How soon can you get my order to me?Updated 10 months ago